John
Date of stay: 2nd March 2025
Apart from a slight lack of comfortable chairs to sit on with only enough comfortable chairs for 4 with a capacity of 8 everything was good in the holiday home. Food in the restaurant and outside outlets was always good and good sized portions.
Sarah
Date of stay: 3rd November 2024
Overall great holiday How ever downsides Hot tub not ready for use on arrival Some of the activities I booked prior to arrival were not on and no notice given just arrived to find out on the day Could of been a few more kitchen utilities For 6 people not enough trays Grill not working No number to call the booking hub Toilets by showbar nearly always needing a clean whatever time of day No easy access information on day time entertainment
Lisa
Date of stay: 21st October 2024
Everything excellent however would have been nice to have a washing machine (this is not a flaw but would be a nice to have as this is what we would usually have on our caravan vacations) very comfortable
Claire
Date of stay: 1st October 2024
Every time we used the shower the smoke alarm went off. The cups and glasses were not clean and a dirty glass left in one of the bedroom from previous guests.
Hannah
Date of stay: 4th September 2024
The caravan was clean on arrival and was fresh looking, no issues with the place was a good base and had everything you needed
Verified Guest
Date of stay: 4th September 2024
The lodge was nice. Overview was a little misleading saying 2 rooms have en-suite when really the main bathroom was Jack and Jill rather than private en-suite. The lodge was grubby on arrival, sticky floors and work surfaces but after we had a wipe around it was okay.
Verified Guest
Date of stay: 21st August 2024
Great accommodation, the kids loved the hot tub
Rachel
Date of stay: 21st August 2024
Caravan size was perfect for a family of 5 (2A & 3C). Enough space not spread out!All the worktops and units needed a proper wipe and clean. They were sticky and dirty. Bogging. Cutlery and pans all required being cleaned - they were yuk. The cutlery drawer was filthy with crumbs and dust too.Plastic cups were a great help with having kids!Handheld hoover was bust. Thankfully had dust pan and brush!Bedroom carpeted floors were soaking wet. We assumed they had been washed but just not had chance to dry.Otherwise, the Brigg was good.
Verified Guest
Date of stay: 14th August 2024
Nice and spacious, clean ,tidy ,everything we needed for our break
Rebecca
Date of stay: 7th August 2024
The caravan was nice. Big seating area in the living room and overall good decor. It wasnt particularly clean on arrival - there were kids dirty hand prints on the mirror in one of the bedrooms. Under the beds hadnt been cleaned well and there were broken toy bits and things found around the caravan. The floor clearly hasnt been cleaned as the childrens feet were black. This is a huge shame and pretty frustrating when the check in time was pretty late at 4pm. Our dishwasher didnt work and the oven was faulty - it took a ridiculously long time to cook anything which again not ideal when youve got children.
Verified Guest
Date of stay: 7th August 2024
Lovely caravan
Susan
Date of stay: 5th May 2024
Lodge could have done with a better clean, worktops not wiped and shower house manky. No Hoover just a brush and didnt look like it had been hoovered
Mark
Date of stay: 1st May 2024
Brilliant, well stocked van with a Washing Machine and dishwasher. Internet was also excellent and never faulted. Van was spotless, smelt clean and was a pleasure to walk into
Susan
Date of stay: 14th April 2024
Great very comfortable. Fitted sheets would be good, for feedback.
Verified Guest
Date of stay: 31st March 2024
Very welcoming
David
Date of stay: 24th March 2024
All the staff fantastic on the camp. The caravan was so clean and we was looked after on our holiday we will be back Thank you Dave
Lauren
Date of stay: 17th March 2024
Clayton bay is by far the best park resort we have visited in the last few years! All staff from booking in, bar staff, shop staff, facilities and entertainers were extremely friendly and polite! Lots of parking on site so no need to worry about lugging your suitcase miles to the caravan/car park. The caravan itself had all amenities required and was clean throughout. Lots of things to do in surrounding areas including three local beaches! The on site entertainment was by far the best though! Arcades were well maintained and staffed. Pool onsite which was warm and had regular activities you could book, although we only did a normal swim. There was crazy golf, kart riding, arts and crafts, trampoline and climbing on site. The booking staff were friendly and pleasant. These activities are easily booked via the website or by visiting the booking hub. The children's activities though were excellent. From professor slime, messy play, paw patrol, pip and posy and kiddy disco. The children's entertainers were brilliant and really responsive to all the children present. Liam, Lauren, beth, Amelia and Matt were amazing. Although Matt really stood our for us! Activities were reasonably priced too. Food on site was tasty and reasonably priced. We ate regularly at the restaurant and this was always clean and the soft play inside it was brilliant to keep the children entertained while waiting for food.
Verified Guest
Date of stay: 6th March 2024
Lovely caravan but struggled with height of sofa as was quite low and we found it difficult to get up from
Dionne
Date of stay: 18th February 2024
This was a fantastic caravan, it contained everything needed and more. The website doesn't list all what is included and it should as that's an additional selling point. There was a washing machine, hoover, ironing board, iron, ottoman beds. Ours included a hot tub, this was checked daily by staff, unfortunately I couldn't find any instructions and as soon as the lid was lifted it started to lose heat meaning that in cold evenings after 30 minutes it was down to 34 degrees and wouldn't warm back to 38 degrees until the lid was closed- I don't have a hot tub at home so I'm not sure if that's usual or not.New mattresses and mattress protectors on the bed would have pushed my reviews up to top marks, the beds were ok but could have been improved to bring them in line with the high standard of the rest of the caravan
Jennifer
Date of stay: 18th November 2023
Really enjoyed the lodge. Great location. It was really clean other than the pink chairs were a little dirty when we arrived and the cushions was missing but this was rectified straight away. Other than that it was really nice and big. We couldnt fault it.
Sandra
Date of stay: 10th November 2023
the bed was abit soft and the pillows very thin.
Jeanette
Date of stay: 10th November 2023
Excellent location the lodge was very spacious and clean would definitely stay here again.
Verified Guest
Date of stay: 1st November 2023
Caravan not cleaned properly on arrival. Awful smell on entering, stains on sofa, crumbs and cereal on the floor, curtain hanging off the window and last persons bedding just left outside the caravan for our whole stay. Beds were comfy but again awful sweaty smell. I had to thoroughly clean before we could settle.
Malcolm
Date of stay: 1st November 2023
We had a good holiday at Cayton Bay. The caravan was comfortable and clean. The staff were friendly. We met the manager and he was very efficient and very friendly, offering us good advice on where to go locally for the best sights. The food in the restaurant was of good quality, well cooked and speedily served. The entertainment was well done and seemed to be popular though not always to our tastes. Though we did not need them, the facilities on the site for families were amazing, with plenty to keep kids busy and entertained. We would thoroughly recommend Cayton Bay as an excellent holiday destination.
Verified Guest
Date of stay: 1st November 2023
Great static, clean, well provisioned and next to a fantastic beach for surfing. High ropes course and minigolf on site were also brilliant. They also have archery and other sports but we didn't get time to try them. Onsite restaurant was expensive and the food we had was bad so we didn't go back. If you like pizza and deep fried stuff then it's probably ok. They don't provide towels in the caravans anymore (they used to) so don't forget to bring enough for beach and showers. There's a large Morrisons supermarket about 5 mins drive away for self catering food and anything else you forget. Of course, the amazing Scarborough is also close by and well worth a visit even if it's just to go on one of the many boat trips available or for eating out.
Verified Guest
Date of stay: 1st November 2023
Brand new van the best one I have been in
Tony
Date of stay: 1st November 2023
We stayed for a week at the end of August and really enjoyed our time on the site. The caravan was spacious and had everything we needed. Except for a frying pan which was sorted straight away through reception.The only downside to the site itself was the food and drink prices which are very expensive so we visited the pub just off-site which was really reasonably priced.The £30 for 5 activities is really good especially when the high ropes are £13 a go so u can go on there 5 times which is a real money saving.Overall a great break but due to the food and drink prices we will not be returning. Which is a real shame
Beverly
Date of stay: 1st November 2023
Excellent park with an amazing team
Christina
Date of stay: 1st November 2023
Caravan worktops, t.v, fire, windows, cutlery dirty. Kettle with water in it. Crockery wet. En suite toilet was too small, could not use it, waste of space. T.v was only positioned so you could only watch it from one sofa which was incredibly uncomfortable. No where in the bathrooms to hang towels, nowhere to put anything. Not being able to park car next to caravan was a nightmare, as I am disabled and on crutches. Slab missing at bottom of steps which meant because it was wet, mud was walked into caravan. On our departure we were asked to strip the bed on doing this we noticed dry Vomit on one side of the bed(Surely this should have been seen when the housekeeper made up the bed UTTERLY DISGUSTING) . No toilet rolls. When we arrived at the caravan there was a lady coming out supposedly checking the caravan to see everything was alright how come these issues were not picked up then.
Verified Guest
Date of stay: 1st November 2023
Did not use the restaurant the camp was a disaster did not get the caravan we payed for,no veranda could not park the car outside the caravan had to park on a car park and had to carry all our boxes and luggage up a path to the caravan no seat to sit on out side. Also we had no tv for two days.We got so fed up we cut our holiday short and came home three days early.Will not recommend any one our age going there with all problems and carrying everything to the caravan not happy bunnies at all.
Hot Tub
