Seal Bay

Accommodation was great especially the wet room as my grandson is disabled with limited mobility. Plenty of room, comfy beds and most things you need supplied.

Good overall basic accommodation that was spotless.

The caravan was very small with no storage at all. We were constantly having to move out of each others way. You had to close one door to open another. I would not stay in such a small caravan again. I had no prior knowledge of how small it was.

On arrival the digital key would not work ( no surprise there), the phone number given to ring was not answered no matter how long I left it ringing.Luckily a helpful member of staff happened to pass by who was able to assist us and get us into the van or we would have been outside a long time before starting our holiday.On entering the van it had a dirty smell about it which could have been rectified by a fabric spray. It looked like it had a quick flick over with the hoover and wipe over in the kitchen and bathroom everything else was dusty and dirty, but no point in trying to ring, we just spent a short amount of time as possible in the van.The beds were very uncomfortable as you could feel the springs digging into your back, so we had to put the spare duvet on the bed to sleep on.

everything on cove app apart from emergency no if needed. Nowhere to contact rec. on app, when we did need it, had to drive there, and was closed, so ended up going to white horse, and spoke with security which helped us.

Had a great holiday

Sorry but I was disappointed

Impressive and real Platinum ????

One single mattress was thin and less comfortable than the other.

Holiday and site excellent. Accommodation although clean and well equipped, very small liking to a rabbit hutch.

Excellent site. Needed more info on entertainment as this wasnt included in our pack on this ocassion meaning we missed the pantomime. Paying extra for golf and soft play didnt seem right and felt it should be included in package.

Amazing all round holiday every thing was perfect definitely coming again

We really were looking forward to our break away for Easter. The staff were lovely and the caravan itself was spotless and we could not fault it apart from the fact we paid for a three bedroom caravan due to the fact having our baby with us as well as our older children so we needed to bring a travel cot so presumed the extra bedroom would mean more space and versatility on where I could stay with our baby.Unfortunately the only place to put the travel cot was in the lounge as we had no room to walk around the double bed let alone a cot to the side of us. (It left me confused as you offer for an extra charge to hire a travel cot too so I wonder where you would have placed it if we had hired one direct from you) you were also aware of our babies age as you ask this when we book so would be aware a baby cannot sleep in one of the two additional twin rooms in beds. The pool itself was extremely packed and the changing rooms were dirty, the indoor golf was very misleading from the pictures online as it was much smaller than we imagined. Also as another review has stated the path to the caravan was extremely muddy and wet due to the rain which we know is out of your control but I feel a proper path and not a few patio slabs would be much better to limit the mess that was created. Due to all of this we ended up leaving two days before our holiday was due to finish which was a huge shame.

Best holiday park I have been to yet. So many things to do. Stayed for 4 night and still so much I didn't get to do.

Great holiday park, loads to do and right on the beach. Activities are a bit pricey though

The caravan was lovely and clean, all facilities were great, the only down size was how uncomfortable the sofa bed was, and I always forget how small the beds are so my 6ft 2in son had a little trouble with that.????

Caravan ideal ???????? 6 people.Clean on arrival. Had cooker toaster kettle microwave and oven. Had abit of trouble getting in as the door wasn't opening with the phone app, staff helped tho and ok after that. Car space outside caravan. Beds made on arrival. At times hot water in the sink was extremely hot! Highly recommended for a short stay.

As I said on first page

Overall very expensive for what it was

Great value as we got a great deal. The caravan was lovely and clean and had everything you needed although on the small side. Unfortunately the double bed requires a new mattress as we were unable to sleep in it as it was too uncomfortable. The sofas however were comfortable and we made do with those.

Everything in the caravan was super

Poor for a silver 3 bed , out in-laws paid less fo a 2 bed silver and they had bigger TV , cleaner, better cooker , also our door never locked on the inside so they put a chain across so when we in nobody from outside can get in ,

Always a great Holidsy at seal bayNo complaintsOutstanding customer service ????

Lovely caravan, good value . Easy location for our family to travel too and loads of activities . Will definitely return for a weekend break.

Enjoyed the stay. Park clean and tidied. But the beach pad, toilet, kitchen sink was drity. There where items left from previous holiday makers . Stuff left on the patio from the last visitors. Staff was friendly and helpful. Maintenance man was nice and helpful. Sue

The TV didn't work, the oven didn't work , the water boiler didn't work .We complained they came and eventually fixed the oven they put a new lead in tv which made no difference they just left the lead hanging out of front of tv .They said I had to reset boiler as air in system so instead of them repairing it I had to put gas rings on and turn taps on and reset boiler each day just to get any hot waterThe mattress on the bed on the melanin was 2 single mattress pushed together and they were only 1 inch thick instead of a proper double mattress so as you can imagine very uncomfortable so we ended up sleeping on the settee all week as it was more comfortable .And as we had our 6 year old granddaughter with us it was difficult we had to go to supermarket and buy a dvd player and dvds so she could watch anything on tv We are not happy with this holiday experience at all

Need more large pots and pans,casserole dishes, bowls,wooden spoons so people can cook for the amount the lodge can sleep settees need updating very uncomfortable

Fantastic having a garden but then we did pay extra than a caravan

Very cheap for a lovely lodge

Super beach pads - would definitely re-book.
Upstairs, in the sleeping area was lots of thick dust. Also, had to clean the pull out 'drawer' where the previous tenant had cut bread. This was not clean.


Otherwise, lovely holiday. I just wish we were closer so we could visit more often.
Thank you.