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Arrived at caravan door was hard to open, 3 out of 4 of the chairs at table were broken had to call maintenance to come fix door as wouldnt lock. Drawer in room was hanging off. Shower flooded. Entertainment was good and staff were polite

Chalet was clean inside but very basic. No towels, not enough cutlery. But heated nicely and water pressure was excellent with plenty of hot water. Outside was messy, lots of rubbish about. But overall a pleasant stay which was good value for money.

Our windmill chalet was nothing like the typical picture advertised. We had a booking for 4 people, but only 3 dining chairs & 3 forks! There was absolutely no storage for clothing, no wardrobe, hanging rail or drawers. Not a hook in sight to hang costs on. Just about managed to hang towels to dry on an over door airer. Apart from these issues the chalet was comfortable and fairly clean, but very basic.

Beds could do with mattress protectors and a towel rail in the bathroom.

Had a great time with family

All you need in there

Nice to stay in the chalets with my 2 toddlers and husband very comfortable Everything was there fridge oven cooker toaster kettle pots and pans even a clothes hanger we love the place not to small not too big for us it was comfy

The resort was dirty and unkempt. The staff did not answer our queries despite being left messages on ansaphone and verbally. The chalet/lodge we stayed in had not been cleaned properly after previous occupants and the doors had cracks in them that had been taped up, or plastic grills screwed over them. The double bed was hard with springs digging into our back. The impressions given was that the "cleaners" had just swept all the rubbish under the sofas and beds.

The carpet in our chalet was stained and dirty

Positively surprised as we booked v last minute and did not expect much. We went for a chalet and it was clean (although other reviews stated otherwise), kids had a large green space to play in front of the chalet. All activities need to be booked in advance via an app and most were fully booked days and weeks prior so we did not get to do much. Good thing is there is walk ins for the swimming pool. Best bit is location though site being just in a front of the gorgeous beach.

TV would be better sited if wall mounted rather then taken up valuable space on the small dining table

Entertainment center a bit tired looking but we enjoyed our holiday and will come again

It is a lovely chalet. I would have liked a blind on the window of the door for more privacy especially at night.

The actually accommodation was probably about right for the price. However as said above, it was a bit basic.Thin mattresses, low water pressure, scalding taps.

Awful! Dirty , worn and things not working . And you cant speak to a manager. Had to clean the bathroom myself before we could use it.

Awful! Dirty , worn and things not working . And you cant speak to a manager. Had to clean the bathroom myself before we could use it.

Lodge very spacious

NOT VERY CLEAN PEOPLE CAME IN THE NEXT CHALET AND WOULD NOT GO IN THERE CHALET BECAUSE IT WAS SO DIRTY AND STUNK OF SMOKE AND THATS A NON SMOKING THE FOOD WAS NOT FOR KIDS OR OLDER PEOPLE WE COME THERE TWICE A YEAR THIS IS THE WORST VISIT WE HAVE HAD

Excellent accommodation just not accessible by car, too far for unpacking that's my only criticism

Very tired chaletStains on carpetFridge balanced on some woodDishwasher not working

I actually thought the accommodation was lovely. It was close to the entertainment so quite loud but also out of the way at the same time. Shame it hasnt been well kept with regular cleaning! Carpets were filthy with food everywhere. Drawers were not emptied from previous guests. Sofas had rubbish down them. Cobwebs everywhere. Cant say I appreciated the fact that we had to remove the bed sheets off the bed before checking out, as apart from making the beds Im not actually sure what the cleaners do!

Caravan was modern clean tidy and equipped with all you need. (Minus one glass) We didn't manage to get the heating on though and it did get a bit chilly at times. but did have hot water for shower and washing. Tv reception was good plenty of storage.

The park was very nice and everyone was friendly, the caravan was very nice but some things were impractical and dangerous.I burn my forearm on the cooker door as it closed on me whilst I was trying to remove our meal (pictures to prove).The fridge was impractical with one shelf and the salad shel acts as a shelf so you have to remove everything from it to gain access to the salad underneath, the freezer door was small and doesnt open properly as it hits the fridge door as to closely fitted to the unit next to it.Toilet roll holder was too close to the toilet making it near impossible to reach.The TV was a terrible reception so was good that we had brought our own Dvd player and discs otherwise it was hit and miss getting a tv signal.No instructions for TV, microwave and Bluetooth set up as all were complicated to navigate around and we are quiet tech savvy.

We were missing a Cooker tray, so we were unable to cook anything in the cooker because there was no tray to put it onto. Unless you laid it on the bottom of the shelf. There were no shelves at all. Some of the doors were getting stuck when opening there was a hole in one the doors and the sink had been repaired because that had been chipped previously..

We chose the area (Rye/Battle) more than the Park. Site facilities were not used although we did walk around the Park one evening and were surprised to see security guards checking bags before entry to the Club. Does the Park really have a problem with criminal behaviour or general misbehaviour. We were thankful our caravan was located in a quiet corner. One major complaint...it took 40 minutes to queue and book in. That was bad and needs to be improved fast.

Awful never again. The site was worn and service in the restaurant was poor.. security were poor and had no people skills. Why to many if we are honest. Caravan was dirty had dogs hairs all over I could go on never again.

I asked to be put closer to the facilities as my son is disabled, instead I was put right at the back of the caravan site. Making the journey to use the swimming pool, water park etc extremely difficult. I ordered food at the Boat House on the first night, the food took two hours to come. I asked for a refund as suggested by the Manager, that was on the 14th August 2023. As of today which is Wednesday 30th August 2023, I havent received any refund. I asked for clean bedding, that wasnt given to us. I had to go to the laundry and wash the bedding myself. I left on Friday 25th August 2023 instead of Monday 28th August 2023, I would never return and I wouldnt recommend it whatsoever. Also the shower was covered in mould, we cleaned it thoroughly though, youre welcome. The absolutely worst experience of my entire life

Never used the chippy or food courts not to my liking.

Caravan was clean. The site was tidy and other holiday makers were very respectful of each other. Missing grill pan, no baking tray and no frying pan. Also only one drinking glass. But, there was a Teapot.