I stayed 15th to 18th November the caravan was warm and cosy despite the time of year and there was plenty to do for the children it was just a shame that everything cost extra money which proved to be costly. The restaurant seemed quite expensive for what it was but other than that we had a good time

All good except the radiator in the bathroom doesn't work.

The lodge was value for money but was to far from entertainment with people who as mobility issues

Web site easy to follow plenty of detail and easy to book.

Bulbury accommodation while small was good. Initially the trailer was musty having all windows closed but once it aired out a little it was fine. The trailer was clean and there was fresh line on the beds. We had a few teething issues (the door hinges squeaked so badly i thought wed wake the kids if we went to the loo in the night but after advising reception this was fixed the same day. Similarly, our curtain railing fell down - this too was fixed the day we notified the park. Kitchen amenities were basic but absolutely fine if you read the site and know what to bring.

Caravan was clean and presentable. Basic furniture but adequate Veranda was not secured for the dogs as we assumed it would be but we managed by going to the local DIY shop and making up a barrier. This would be my only slight criticism as I would suggest securing the verandas on dog friendly vans.

Lovely roomy lodge. Would be nice to have a few essentials like cleaning clothes and washing up liquid

The lodge was not as nice as the one you looked at when booking

Great caravan everything you need big enough for 6 people everything you need in there for cooking in and shower was fine nice as the kids had a bed room each so they were happy

The location and park are great. We have been several times before. However, as we paid alot of money for our stay I feel it was very poor value for money.

Couldn't use hot tub, hot water or heating. The floor hadn't been cleaned, otherwise good facilities if working and beds clean and comfortable. Good size lodge. Would have got a much better review if everything was working.

A very nice caravan. All the amenities. The oven takes a little longer to get to temperature so make sure you leave plenty of time.

Outside the accommodation was fine, the accommodation itself was not. Accepting its a dog friendly site , and we had a dog ourselves, you expect what goes with a dog. However, our dog friendly caravan was not very clean. Furniture was in need of a good clean., and vass quite stalw smelling. The shower wouldn't drain, and , after repair, it leaked underneath the caravan, instead of inside!. The complaint was registered evening time, but not addressed until next day.

The caravan was tired looking and smelt of cigarette smoke. The seating was really uncomfortable, and the table was too high, too small for 6 people, and it wobbled precariously when in use. The whole caravan needed decorating.The caravan was missing lots of hangers, and didn't have any hooks for coats or bags. It wasn't worth the money I paid.

Enjoyed are holiday however lodge could do with deep clean.grease around kitchen. Sofas smelt and looked grubby. Bed mattress could do with replacement. Staff and park itself were excellent.

Amazing holidays!! We booked exactly the holiday the day we got home!!!

We arrived and our kids mattress had blood in the middle not a little, a lot. When I went to reception they added us to a list. It never got done and I had to chase it up and that ruined the 1st 2 days. The shower never worked properly. It was not hoovered properly and for the amount of money I was disappointed. I think your staff let you down as they are very young and inexperienced. My dad passed this year and we needed to take mum away for a break but we actually come home disappointed. That caravan should be checked before guests arrive.

Toilet doors did not lock in caravan. Bedroom door had a hole punched in it. No bedding provided for the sofa bed. No results from numerous complaints. Up to deparrure no maintenance had Been done.Reception staff unhelpful and rude.

Our holiday was lovely I came with my granddaughter and she loved the swimming pools and all the activities. We went to the show one evening and when we came out it was very dark. For some reason we ended up in the touring and camping site. We should have been in the static caravans. We spent almost two hours walking around in the dark, LOST. Eventually we saw someone and asked how to get back to the caravan. A young lady took us all the way back. From then on we used the car to get to & fro anywhere . I think more signage to main area from camping site would have at least got us going in the right direction

Would not recommend or stay here again.

Terrible!!! Old black potatoes charged £4 for large chips which was the warm and the size of an extra small. The service was poor like staff could not be bothered. Rented a caravan than can sleep 8 people, when we arrived there was not pillows for the sofa bed, the sofa did not pull out all weekend, the floor was dirty the single beds were messy. The broadband was terrible we couldnt even get signal on our own phone data, there was no brush for the dust pan and only got given 1 bin liner. Even after going straight to reception and asking for these things and complaining we still received nothing. We then went down again on Sunday morning and then at 6pm is when we got our bed covers and pillow only. Not good service at all

Location and caravan good facilities at park everything which is on website swimming pool slide not working was the only down full for the children the banding system not working very well maybe need to have hour sessions in stead of three quarters clear the pool completely then next session go in when you go on this sort of holiday you need deep pockets but this should not be a surprise when booking pre book activities in high season as spaces run out quickly restaurant nice staff all round the complex very friendly and helpful the only down full food not coordinated very well some warm some just of grill plates are hot food not but cooked well bar staff very slow in ordering food more staff needed or to be split into areas ie drinks and food orders

Good quality food from main restaurant. Caravan not clean on arrival, had to go to shop to buy bed sheets as reception closed. General areas pretty filthy. Staff very friendly but clearly over worked and very short staffing throughout areas. Blaming it being "busy" - guess what - its Half Term!! Seriously in need of extra staff to stop facilities having to close early. Plenty of photos of the general filth in caravans and general areas.

The holiday was a great price and super impressed with the facilities especially how dog friendly the site was

This site was brilliant everything there that you need plenty to do. It was lovely and clean and tidy.The mobile home was also nice and clean and spacious definitely recommend.

We've been at this park once before 2 adults & dog. Caravan we stopped in had stains on carpet, very poor seating in caravan, ripped very worn. Curtains hanging down overall appearance of caravan poor. Site is lovely. We don't use any of the facilities as we've got the dog.Let down by the caravan tbh.

It was okay

Lovely lodge, like home to home, bonus having hot tub.

Overall really nice. Staff really nice, friendly and helpful. Good location for coast, Poole, Jurassic coast. The lodge was lovely and comfortable.Only would say that the mattresses need replacing on the beds because you can feel the springs.Good entertainment in the evening.

Had a lovely time here, we were 2 couples no children so did not use all the facilities. Spent our time visiting National trust properties and exploring.