Not sure what made this superior. The kitchen / living space was clean but basic. The main bedroom was smaller than any other caravan we've stayed in. There was barely room to walk round the bed or open the wardrobe door.The shower could not be used on full power as the shallow tray started to fill up.

The lodge was lovely couldnt fault anything

Hot water wasnt hot in the bath. Curtains falling down.Burnt food stained pots and pansDescaler still in kettle,Lumpy uneven bed mattress.

Lovely chalet.very well equipped kitchen for a self catering holiday. Comfortable beds and pillows. The central heating kept the chalet nice and warm,very useful in January.nice walk in shower,very hot water.wifi was free and pretty fast.had a small patio with table and chairs.

Lovely and warm when we arrived on a cold January evening! Very comfortable, if a little snug for 5 adults. We had a couple of issues but these were dealt with quickly; outside light bulb needed replacing and one of the knobs on the cooker wasn't working properly.Only other comment would be that it seems the sink in the bathroom is not meant to have a plug which was odd and pretty inconvenient!

Lovely Lodge and loved its style will definitely be booking another one

We decided on a short 3 night stay 20-23rd Nov and chose Rockstar as there was a hot tub and the whole place looked like it would be a fun stay.We were looking forward to celebrating some recent good news with the welcome pack advertised including 'a bottle of wine,tea,coffee,biscuits and chocs. Disappointed to find on arrival..no welcome pack..neither was there the luxurious toiletries pack mentioned..when I contacted Guest Services I was told that they no longer did them...OK so we were aware that in November there would be none of the general facilities available..pool,eateries,entertainment..as these all require guest capacityto make them financially viable..but to decided ,despite advertising otherwise, that no welcome pack or toiletries would be included in the accommodation smacks of total disregard for your guests.On the plus side after raising these issues with guest services she was able to find a pack of minuscule,cheap toiletries and some tea,coffee,sugar and biscuits..shame no bubbly as promised though. So a definite thumbs down on that score.although well done Guest services for helping out.Could I also suggest that better signage is displayed throughout the site as trying to find our way around was frustrating as everywhere looked the same..especially st night it really needs more visible imaging .on the main boards showing route to follow to the various sites...The maps are rubbish I'm afraid. Another suggestion I'd like to make is knowing that the lodges are pet friendly..don't use white bedding.. most dogs don't wipe their feet when coming in from what could be muddy terrain and bounding onto beds leaving muddy paw prints on the lovely white bedding would be such a shame.However it wasn't all doom and gloom and we actually really enjoyed our stay.The hot tub was beautifully hot,well maintained by frequent visits from the pool man.The accommodation was very different and generally well equipped.Sofa not the most comfortable but maybe we have been spoiled at home with our own one.Always plenty of hot water ,good shower and even in November thecwhole place was nice and cosy warm.As long as we are told if items advertised were not available prior to booking then we would come back again

Mostly perfect, floor could have been a bit cleaner

Changed us to chalet 9 when we got there. Also only 4 days so we didnt use the cafe or any shops etc.

These are not, NOT! chalets. They are beach huts with a bed. The chalet was dirty and had no electric in the bedrooms. We were moved to a mobile home/caravan which was much better.

Needs updating even for basic entry level accommodation a fridge that can keep milk from turning off is ideal. Bathroom needs attention didnt feel confident bathing my kids. Thanks

Accommodation was dreadful, do not book a chalet.

Good holiday grandchildren loved it , had a few issues in beginning but staff put it right.Will be going again.Thank you

Very pleasant stay, caravan clean and well presented. The indoor pool could do with some updating, exactly as it was when we last visited some 20+ years ago. We had a lovely breakfast at the restaurant so returned for evening meal which was not as good. Food served cold and most had to be returned to kitchen. Our granddaughter has a nut allergy and when enquiring if foods were nut free the response was far from reassuring, offered vegan options!! Can see a lot of effort is being made to upgrade this park and, given the surroundings, this could be a really appealing place to holiday. Mostly positive.

Lovely place and wonderful view around

The chalet would be very good but for the fact that the curtain over the door was broke the toilet seat was broken the fridge door was dented and you could not shut the bedroom door

We had a great holiday. The value chalet was very good value for money, a little dated and a few things that could be changed like the rust chain on the bath plug, some wallpaper peeling off in the corner of room but it had everything we needed and would definitely book again

Main double bedroom door wouldnt close Twin bedroom door was very difficult to close Very comfy beds Lovely & clean Great location

Wonderful stay lovely location

Fantastic, well thought out accommodation. Quirky and fun.Had everything we needed.Lovely welcome pack on arrival.In need of some TLC in places as the kitchen kick boards were broken and the cushions were stained and grubby. We still loved the place and really enjoyed staying here.

The comfort caravan was ok

Definitely recommend

Accommodation had potential to be amazing but dvd player didnt work, but tub lights didnt work reported this but no one came to fix it. There were also ants all over the cabin even in the kids beds and after reporting took over 24 hours to rectify and two calls.

The caravan was lovely, clean and enough space for 6 people.

We had ants in the chalet had to kill a couple of dozen over the 4 days we were there

Staff very helpful, needed new batteries for the remotes. Some one came within half an hour.Beds very uncomfortable, springs in back. Me and my partner had to move bedrooms from a double bed to two singles. Springs still bad. Did not sleep well on any night that we stayed. Caravan clean and tidy.

Great great great ????

Had a great time will be coming to see you all again x

Nice caravan good beds

Lovely relaxing week end