Verified Guest
Date of stay: 27th October 2024
Nice place but please clean decking arra as very slippery and dangerous
Christine
Date of stay: 9th October 2024
As l said cutlery and plates were not clean as food remnants were on them. It is a very comfortable caravan and we enjoyed our stay
Verified Guest
Date of stay: 27th September 2024
Enjoyed our stay, caravan was clean modern and comfortable.
Emma
Date of stay: 29th July 2024
The cabin was spacious, clean and well equipped.
Verified Guest
Date of stay: 25th June 2024
There are around 240 lodges on this site, yet you wouldn't think it, as it is so peaceful. It's tucked away just past the village of Albury, close to Silent Pool gin distillery. The lodge we had was dog-friendly and overlooked the Surrey Hills. We were lucky to have this particular lodge as it was on the edge of the site, in a position where our reactive dog would not be too disturbed. The lodge itself was very spacious, with 2 bedrooms and 2 bathrooms. It had everything we could need in the kitchen. There were a couple of housekeeping issues, but nothing that spoilt our stay, and I advised the staff upon checkout so they will get things sorted for the next visitors. This is a great site for anyone with a dog or who enjoys walking. There are two public footpaths that lead out from the site, taking you into the Surrey Hills. You could literally walk for miles all day from the site. We didn't use the facilities, but the swimming pool looked lovely. There's a shop on site which looked like it had most things that you could run out of on a holiday, including dairy free milks. The staff were lovely, and the site is very clean and well kept. We are certainly planning on coming back to stay.
Alan
Date of stay: 23rd June 2024
The lodge itself was spacious and the bedrooms and bathrooms were clean and modern. However some of the furniture in the lounge needed updating or has seen better days. The sofa was stained as was the carpet and the dining table was broken as was one of the blinds. I pointed this out to the staff baring in mind I paid a security deposit. I must point out the lodge I stayed in was not a park run lodge. The decking outside was nice with comfortable furniture. Car parking was good although the entrance was in a different area to it's neighbours which was confusing on arrival. WiFi was good.
Verified Guest
Date of stay: 30th May 2024
Had everything we need, outdoor furniture was not clean so I didnt use them otherwise lodge was spotless.
Tony
Date of stay: 26th May 2024
Excellent accommodation and well equipped, two spacious shower rooms, comfortable beds and seating ,spacious kitchen, large decking area with furniture, with own parking .
Susan
Date of stay: 19th May 2024
We booked one of the older caravans so did not expect a lot but we were pleasantly surprised. It was spacious, light, comfortable and clean and well equipped with modern TV, dishwasher, washing machine, large fridge freezer.
Evo
Date of stay: 12th May 2024
It was an extremely spacious lodge with exactly what we needed for a long weekend!
Vicky
Date of stay: 8th May 2024
A simple caravan that suited our short stay. It was a bit dirty (found a lot of old food and crumbs in between the sofa cushions and there was a lot of dog hair). But overall we were happy with our stay. Oh and the oven door didnt shut- but we reported to staff when we left.
Rose
Date of stay: 1st May 2024
Would have been nice to have a few more utensils for cooking. Otherwise perfect.
Paul
Date of stay: 28th April 2024
Fantastic lodge, very spacious and well maintained. The lodge was extremely well equipped and had everything we could possibly need. It was warm and cosy. Kitchen utensils, crockery etc very well stocked with good quality equipment. Would highly recommended and would definitely stay again.
David
Date of stay: 21st April 2024
Met with family who live close by. Great base.
Nad
Date of stay: 14th April 2024
Nice place kids had fun
Verified Guest
Date of stay: 14th April 2024
We were allocated 83 The Oaks which was nothing like the pictures in the confirmation email, the lounge was functional but not comfortable, the tiny 2 seater sofa felt like sitting on a church pew (hard wood covered with thin cushion), other minor issues included only 1 bedside lamp in main bedroom, lack of cooking utensils such as vegetable peeler and no blinds in the bathrooms. However our main concern was receiving an email halfway through our stay informing us that we could not park our ford transit van on site and advised to park almost a mile away in an unsecured , remote area - we immediately replied with our concerns but received no response, made us feel very uncomfortable and highly unlikely to visit again or recommend.On a positive note the caravan was very clean and the nearby heath was great for walking our dog.
AH
Date of stay: 13th April 2024
This caravan was well stocked and nicely outfitted. Very comfy. This caravan even had a dishwasher and washing machine. What a great surprise. We were even left some dishwashing tablets. Nice touch Only negative sofa cushions stained and could use a good clean. Otherwise almost perfect. We probably be back
Verified Guest
Date of stay: 10th April 2024
It's our second time here purely because the surrounding area is beautiful and the little town in Shere is nice. It's shame that the lodges just are not well look after. Despite staying in a new model lodge, on close inspection their was wear and tear everywhere. It didn't effect out holiday apart from the broken windows with gaps in them even when locked that let atleast 2 wasps in everyday which terriefied my young person. Mis-matched worn leather chairs, head boards and few broken blind cords, broken dresser draws and there was even a hole in the floor with an obvious creak in the floorboard that really needs looking at as it was unmissable when you walked over it. The kitchen was well equiped, we didn't use any of the other facilities as from a previous trip we know the pool changing area is a little tired too and just didn't feel like dealing with that. However, clean bedding was provided, wifi was good, a nice little welcome pack of teas and dish washing tablets was given. Just wished there was less obvious wear and tear. I still love the park but guess thats why buying your own might be worth while lol.
Joanne
Date of stay: 10th April 2024
We enjoyed our stay and the site is lovely. The only negative is the noise on the roof if its windy or raining as it had a real impact on all of ours sleep. Apart from that we had a lovely stay.
Verified Guest
Date of stay: 10th April 2024
Just perfect . The swimming pool was lovely our lodge was a great size and very luxurious. Would recommend to others to visit for some quiet time away
Allan Brown
Date of stay: 7th April 2024
Fantastic lodge in a superb location on the site. Close to reception and with a nice outlook. The lodge was spacious, very clean and modern Inside. We would be very happy to rebook.
Mark
Date of stay: 7th April 2024
Lodge was tired looking bedroom furniture tired/ worn and marks all over, 1 bed was very wobbly!!, Main bathroom bath water dirty!, had to run for awhile to clear and hot tap wasnt hot but rest of lodge had hot water?? Shower screen seal needs changing as green! Oven gloves needed not the rubber grip ones as burned hands!
Lynne
Date of stay: 31st March 2024
Very comfortable and cosy. Ideal location and nice and quiet. It had everything we needed.Just needed normal size dessert spoons to eat my breakfast cereal please!
Verified Guest
Date of stay: 31st March 2024
We had a lovely stay in our lodge, warm, cosy and a comfortable sleep. A few little decor issue and lack of kitchen utensils, such as a wooden spoon, but overall a great stay.
Rebecca
Date of stay: 31st March 2024
Lodge was very modern spacious and beautifully equipped. Super comfy sofas. All looked like the pictures and better. View wasnt amazing (number1 Laurels) but we didnt feel overlooked at all as the lodges are well spaced out.
Shaun
Date of stay: 27th March 2024
Accommodation well equipped, very quiet site.
Tony
Date of stay: 27th March 2024
The caravan is very nice and spacious, but like most pet.friendly lodges The carpets could do with a good clean. other than that it was a very nice holiday and will be going back again next year.
Verified Guest
Date of stay: 24th March 2024
Very spacious and well equipped. In a lovely location on the park overlooking fields. Enjoyed watching the rabbit sports day!
Amanda
Date of stay: 24th March 2024
Lovely lodge. Open plan kitchen/dining/lounge, which is nice so everyone can chat without being left out. Washing machine and dishwasher. Central heating, comes on immediately and it warms up quickly. Large full size fridge freezer, which was really helpful. Every cooking essential you can think of. Beds nice and comfy. The single beds are very narrow though. Nice decking area with seating and fantastic view with cows, horses, rabbits and birds etc.
Alex
Date of stay: 24th March 2024
Well equipped, and very spacious holiday home loved our stay